COVID-19 testing made easy with drone delivery

Walmart and Quest Diagnostics are bringing COVID-19 at-home self-collection kit drone delivery.

  • No-cost
  • Same-day drone delivery*
  • Exclusive to your neighborhood, while supplies last
  • Quick, easy & contactless in the comforts of your own home
Click here for El Paso, TX

**No drone deliveries in El Paso, TX November 25th, 26th or 27th, 2020.

Quick access to testing is important now, more than ever, as the country opens back up. We are pleased to provide you an opportunity for same-day delivery of an at-home self-collection kit, at no-cost to you.

At-home self-collection kits are delivered directly to you and allows you to complete your sample in the privacy of your own home. There are no costs for drone delivery and at-home self-collection kits. Your test results will be available in an easy-to-read report on MyQuest™, a secure app on the Quest Diagnostics patient portal.

To be eligible for drone delivery, you must live within the 1-mile radius of the drone operating area in select cities, you can also be asymptomatic to be tested.

About Drone Delivery:

  • Drone deliveries are serviced by DroneUp and launched from the El Paso Walmart, located at - 1850 N Zaragoza Road to single-family homes within a 1.2-mile radius of the store.
  • As of November 24, 2020, Cheektowaga drone delivery service is no longer available.
  • Drone delivery will be available while supplies last every day from 8:30 a.m. to 3:30 p.m., weather and visibility permitting. Once delivered, patients will perform a self-administered nasal swab in the privacy of their home.
  • Patients will ship the sample to a Quest Diagnostics lab using a provided pre-paid shipping envelope for processing and will receive their COVID-19 test results through the secure MyQuest online portal or app.
  • Watch a video of the drone delivery here.
  • All asymptomatic patients are eligible for program.

Frequently Asked Questions

Unanticipated physical barriers, power lines, trees, cars, or weather. Delivery area and addresses are surveyed real time prior to offering drone delivery so failed deliveries will be minimal.

Drive-thru testing sites are offered for patients who are not eligible for drone delivery. To find a drive-thru testing sites, please visit here.

Kits will be dropped on the driveway, front sidewalk, or backyard depending on where there are cars and trees.

Patients will be offered a delivery time slot, often same day if slots are available and within the delivery hours. Patients can opt into the kit delivered via drone or opt to visit a drive-thru site here.

Drone deliveries will occur 7 days a week 8:30 a.m. to 3:30 p.m, weather and visibility may impact these hours. Orders sent after 3 p.m. local time will be fulfilled the following day. Orders are not delivered during inclement weather or after 3:30 p.m. local time. If we are experiencing a high volume of orders, the delivery may be delayed. Please allow an additional day for delivery.

Patients will receive a text message from DroneUp when the drone is on its way. It takes as little as five minutes for a drone to arrive.

There are instructions inside the at-home self-collection kit on how to complete the test and ship it back to Quest for processing. Results are delivered to patients via Quest Diagnostics MyQuest™ account.

No, samples are mailed back to Quest via a secure, FedEx return kit box designated for the specimens.
  • The Quest Diagnostics molecular test, other authorized molecular tests and the self-collection kit (together the “molecular tests”) have not been FDA cleared or approved;
  • The molecular tests have been authorized by FDA under an EUA for use by authorized laboratories;
  • The molecular tests have been authorized only for the detection of nucleic acid from SARSCoV-2, not for any other viruses or pathogens; and,
  • The molecular tests are only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostics for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked sooner.