COVID-19 concerns? Get answers. 

KNOWING if you have already been exposed to COVID-19 may be key to slowing the spread of the virus. Learn more about your immune response with an antibody test. Or talk to your doctor or healthcare provider if you think you currently have COVID-19.

Learn how Quest can help you.

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Have you been diagnosed as positive for COVID-19 with a swab test in the past 10 days?

Learn how Quest can help you.

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Do you have a fever of 99.5°F or greater?

Learn how Quest can help you.

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Have you had any COVID-19 symptoms (such as fever, cough, shortness of breath) in the last 3 days?

Learn how Quest can help you.

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Have you been exposed to COVID-19 in the last 14 days?

Check your immune response.

Based on your answers, a COVID-19 immune response test, also called an antibody test, may be right for you.

With this blood test, Quest can detect antibodies that show if you have already been exposed to COVID-19—even if you never experienced symptoms. Previous exposure means you may now have some level of immunity to the virus. This helps you and your doctor or healthcare provider make an informed decision about returning to work or activity.

Next steps: There are two ways to get immune response testing. Decide which option is easiest for you.

  • Option 1: Purchase the test for yourself through QuestDirect without visiting your doctor or healthcare provider. Then make an appointment at your closest Quest location. (Walk-ins not available. Face masks are required.) The cost cannot be submitted to health insurance with this option.
  • Option 2: Ask your doctor or healthcare provider for a COVID-19 immune response test order, then make an appointment at your nearby Quest location. (Walk-ins not available. Face masks are required.) The doctor or healthcare provider’s order is required for this option, and the cost can be submitted to your health insurance.

READ ON FOR TEST DETAILS

Contact your doctor or healthcare provider first.

Based on your answers, you may have experienced symptoms of COVID-19 in the past 10 days. This means your body isn’t ready for immune response testing yet.

Reconsider immune response testing when you have not experienced new or worsening symptoms of COVID-19 in the past 10 days: loss of smell or taste, shortness of breath or difficulty breathing, feeling weak or lethargic, lightheadedness or dizziness, vomiting or diarrhea, slurred speech, and/or seizures

Next steps: Consider testing to confirm if you currently have an active COVID-19 infection. There are two ways to get active infection testing.

  • Option 1: Quest and Walmart are providing drive-thru COVID-19 self-swab tests at select locations across the country.
  • Option 2: Contact your doctor or another authorized healthcare provider to discuss where in your community to get tested for an active infection. (Do not go to a Quest patient service center for this test.)
Immune response vs active infection testing 
Which one is right for you? 
Immune response testing
This type of test detects antibodies that show if you have already been exposed to or overcome COVID-19—even if you never experienced symptoms. Previous exposure means you may now potentially have some level of immunity to the virus.* This helps you and your doctor or healthcare provider make an informed decision about returning to work or activity.
DETAILS:
  • Need an order from your doctor or healthcare provider
  • Also available to purchase yourself through QuestDirect without a doctor or healthcare provider visit
  • Can get tested at a Quest location by appointment (if symptom-free for 10 days)
  • Blood test
  • For patients who have not experienced COVID-19 symptoms or have been symptom-free for 10 days
  • Antibodies begin to become detectable 7 to 14 days after COVID-19 symptoms appear
  • Results typically ready within 3-4 days
  • Get results through MyQuest
If this sounds like the best option for you, ask your doctor or healthcare provider for a COVID-19 immune response test order or order the test for yourself through QuestDirect. Then make an appointment at your nearby Quest location. 
*While the role of antibodies in preventing COVID-19 disease has yet to be established, antibody testing for other respiratory illnesses (SARS, flu) provides insight into immunity to future diseases.
Active infection testing
This type of test helps to diagnose if you currently have an active COVID-19 infection. A diagnosis can guide you and your doctor or healthcare provider to make an informed decision about self-quarantining to protect your family and friends. 
DETAILS:
  • Test specimen must be collected by your healthcare provider (not available at Quest locations)
  • Also available at drive-thru test events hosted by Quest and Walmart
  • Test specimens are then sent to Quest laboratories for processing
  • Nasal or throat swab test
  • For patients who currently feel sick with COVID-19 symptoms or were exposed in the last 14 days
  • Results typically ready within 2 days
  • Get results through MyQuest
If this sounds like the right option for you, contact your doctor or healthcare provider to discuss COVID-19 diagnosis and treatment options. This test must be collected by your healthcare provider. 
Check for COVID-19 immune response without a doctor or healthcare provider visit
Through QuestDirect, you can order your own immune response test to check for COVID-19 antibodies.
Drive-thru test to confirm active COVID-19 infection
Quest and Walmart are providing drive-thru COVID-19 self-swab tests at select locations across the country.
Frequently Asked Questions

What is COVID-19?

COVID-19 (formally known as 2019-nCoV) is the name for the respiratory syndrome caused by infection with severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The World Health Organization has declared COVID-19 a pandemic. 

What are the symptoms of COVID-19? 

Symptoms of COVID-19 include fever, loss of smell, coughing, sore throat, shortness of breath or difficulty breathing, feeling weak or lethargic, chills, muscle pain, lightheadedness or dizziness, headache, vomiting or diarrhea, slurred speech, and/or seizures.

The Centers for Disease Control and Prevention (CDC) offers many resources on COVID-19, including symptoms. 

How does COVID-19 spread?

The virus spreads primarily from close person-to-person contact through respiratory droplets produced when an infected person coughs, sneezes, or talks. COVID-19 can even spread by people who are not showing any symptoms. 

How can I prevent COVID-19?


• Practice social distancing at least 6 feet apart
• Avoid touching your eyes, nose, and mouth
• Stay home when you are sick
• Cover your cough or sneeze with a tissue
• Clean and disinfect frequently touched surfaces
• Wash your hands often with soap and water

How do I know if I have COVID-19?

If you suspect you may have COVID-19, contact your doctor or an authorized healthcare provider immediately for guidance. Your doctor or healthcare provider can review your symptoms to determine what testing is appropriate. If COVID-19 diagnostic testing for active infection makes sense for you, your doctor or healthcare provider will direct you where to get tested. Diagnostic testing includes collecting your specimens (for example, nose or throat swab). Your respiratory specimens will be sent to Quest for advanced testing to determine if you are positive for COVID-19 or not. 

Drive-thru testing events are also being hosted by Quest and Walmart in select locations. Visit MyQuestCOVIDTest.com for event locations and eligibility requirements. 

How do I know if I’m recovered from COVID-19? 

Recovery from COVID-19 is typically considered after it has been at least 7 days from the start of your first symptoms, and at least 3 days without a fever, and all other symptoms have improved.

Additionally, an antibody test may be able to detect if you have already been exposed to COVID-19—even if you never experienced symptoms. Previous exposure means you may now potentially have some level of immunity to the virus. 

How should I prepare for an immune response test appointment? 

Follow these tips when preparing for your COVID-19 immune response test appointment at a Quest patient service center. They will help you feel safer and more comfortable.

• Sign up to preregister when scheduling your appointment
• During check-in, request a text alert when it’s your turn, so you can wait in your car or outside in the fresh air
• Come by yourself or with just one person if you need help
Required: Wear a face mask or covering (bandanas and homemade masks are acceptable)

Is COVID-19 testing covered by insurance? 

The Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security (CARES) Act require that health insurance providers cover both diagnostic active infection tests and antibody immune response tests. 

 

However, those without insurance or those who don’t want to wait for a doctor or healthcare provider’s order, may purchase immune response testing for themselves through QuestDirect. Ordering the test online at QuestDirect does not require a doctor or healthcare provider’s order, and it is not submitted to insurance. 

Is it safe to go to a Quest patient service center for testing services?

Quest has strong safety procedures in place at all times. These protect patients and employees from coming into contact with any infectious diseases. During the COVID-19 public health crisis, we have taken more precautions with our new Peace of Mind program that makes it easier and safer to access the testing you need from Quest.

Peace of Mind measures include:
• Requiring face masks for all patients and employees 
• Providing gloves to patients to use touchscreen kiosks
• Disinfecting all surfaces more frequently
• Dedicating the first hour of each day to vulnerable patients who are 60 years of age or older, pregnant, or have underlying medical conditions
• Offering a text alert option that allows patients to wait for appointments outside
• Limiting the number of people in the waiting room
• Mandating enhanced COVID-19 safety training for employees
• Equipping employees with additional personal protective equipment
• Washing hands more frequently for at least 20 seconds
• Using a no-contact technique to check patients’ temperatures upon entry

Also, patients who suspect they have COVID-19 should not come to our patient service centers. They should contact their doctor or an authorized healthcare provider. 
IgG antibody serology testing

The test is intended for use as an aid in identifying individuals with an adaptive immune response to SARS-CoV-2, indicating recent or prior infection. Results are for the detection of SARS CoV-2 antibodies. IgG antibodies to SARS-CoV-2 are generally detectable in blood several days after initial infection, although the duration of time antibodies are present post-infection is not well characterized. At this time, it is unknown for how long antibodies persist following infection and if the presence of antibodies confers protective immunity. Individuals may have detectable virus present for several weeks following seroconversion. Negative results do not preclude acute SARS-CoV-2 infection. If acute infection is suspected, molecular testing for SARSCoV-2 is necessary. The test should not be used to diagnose acute SARS-CoV-2 infection. False positive results for the test may occur due to cross-reactivity from pre-existing antibodies or other possible causes.  

  • This test has not been reviewed by the FDA. 
  • Negative results do not rule out SARS-CoV-2 infection, particularly in those who have been in contact with the virus. Follow-up testing with a molecular diagnostic should be considered to rule out infection in these individuals. 
  • Results from antibody testing should not be used as the sole basis to diagnose or exclude SARS-CoV-2 infection or to inform infection status. 
  • Positive results may be due to past or present infection with non-SARS-CoV-2 coronavirus strains, such as coronavirus HKU1, NL63, OC43, or 229E. 
Molecular testing emergency use authorization (EUA) 

The Quest Diagnostics, Roche, and Hologic tests have not been FDA cleared or approved;

These tests have been authorized by the FDA under an EUA for use by authorized laboratories;

These tests have been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens; and

These tests are only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostic tests for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked sooner.